Privacy-policy

Teranga Lodges is committed to protect your personal data and to respect your privacy, including the registration data. This privacy policy describes how Teranga Lodges will use the personal information derived from each user’s access to and use of website and/or the services.To successfully pursue its activities Teranga Lodges needs to process personal of prospects or job seekers and other people the organization may need to have a contact with. Teranga Lodges complies with data protection regulations such as the General Data Protection Regulation (“GDPR”) and Belgian laws. This privacy statement describes which personal data we collect, why we do it, how long we keep it and the rights you can exercise with regard to your personal data. It is valid for all personal data submitted to Teranga Lodges via the website, by email, or by any other means.

The controller is referred to as Teranga Lodges throughout this document.

We collect:

• Contact form filled out by you (website): first name, family name, email, phone number, name of the company and your message; the purpose of collecting this data is for business development.
• Your holiday booking informations.
• Information we may automatically collect if you visit our website: technical information, including IP address, login information, browser type and version cookies and other technologies (See our Cookie Policy on our website for more info.) Teranga Lodges will track the domains from which people visit the website and process this data for statistical purposes.
• Also, information collected on the website may be stored into anonymous statistics.

These datas are kept in our information systems only for as long as is necessary for the purposes for which it was collected. It will be deleted once it is no longer needed by us and once all requirements at law have been met. Data related to recruitment process are kept for a period of 24 months following the closure of the hiring process.

Teranga Lodges does not share your personal data with third parties, unless you give an explicit consent for it.
In order to protect your personal data, Teranga Lodges has put in place a number of technical and organisational measures. Technical measures include appropriate actions to address online security, risk of data loss, alteration of data or unauthorised access, taking into consideration the risk presented by the processing and the nature of the personal data being processed. Organisational measures include restricting access to the personal data solely to authorised persons with a legitimate need to know for the purposes of this processing operation.

You have the right to request a copy of the personal data we hold about you. You can also ask us to rectify it, or to delete it, or to transfer you the data we have about you (by email). You have also the right to object to the process of your data by Teranga Lodges, or simply withdraw your consent for the collect of your data. For any complaints or requests, please contact: privacy@terangalodges.com (contact: Matthieu Lagae) If you reside within the EU, any inquiries or complaints regarding Teranga Lodges’s compliance with the Privacy Shield program should be sent to the email and postal address set forth above. Teranga Lodges will respond within 40 days.